Privacy Policy — TZ777 Game Data Protection

1. Who We Are

TZ777 Game operates the online gaming platform available at tz777game.org. The platform offers sports betting — including Cricket, Pakistan Super League (PSL), T20 internationals, Football, and Esports — alongside Live Casino, Slot Games, Bingo, and a VIP rewards programme, all operating in PKR for players based in Pakistan.

For the purpose of this Privacy Policy, "TZ777 Game", "we", "us", and "our" refer to the operator of the tz777game.org platform. "You" and "your" refer to any individual who visits the website, registers an account, or uses any feature of the platform.

2. Data We Collect

We collect personal information in two ways: information you give us directly, and information collected automatically as you use the platform. Below is a breakdown of both categories.

Information you provide directly:

• Full name, date of birth, and gender (required at registration for identity verification purposes).
• Email address and a contact number for account communication and support.
• Payment method details — including JazzCash number, Easypaisa number, bank account details, or card information — submitted when making a PKR deposit or withdrawal.
• Identity documents such as a national identity card (CNIC) when required for account verification.
• Messages and information shared when you contact tz777 game customer support.

Information collected automatically:

• Device type, operating system, and browser version used to access the platform.
• IP address and approximate geographic location derived from it.
• Pages visited, features accessed, time spent on the platform, and betting or gaming activity logs.
• Session data and login timestamps.
• Cookie and tracking data as described in the Cookies section below.

3. How We Use Your Data

TZ777 Game uses the personal data we collect for the following purposes. We do not use your data for any purpose beyond what is described here without first informing you and, where required, obtaining your consent.

• Account management: Creating and maintaining your player account, verifying your identity, and keeping your account secure.
• Processing PKR transactions: Handling deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, cards, and mobile wallets.
• Delivering the platform: Providing access to sports betting, cricket and PSL markets, live casino, slots, bingo, and VIP rewards.
• Customer support: Responding to your queries, resolving payment issues, and managing account disputes.
• Security and fraud prevention: Monitoring account activity for suspicious behaviour, detecting duplicate accounts, and preventing unauthorised access.
• Legal compliance: Fulfilling any legal obligations that apply to the operation of the platform, including identity verification and record-keeping requirements.
• Platform improvement: Analysing usage patterns to improve game performance, fix technical issues, and enhance the overall experience for Pakistan players.
• Responsible gaming: Using account activity data to identify patterns that may indicate problem gaming behaviour, and to support players who request self-exclusion or deposit limits.

4. Payment Data & PKR Transactions

When you make a PKR deposit or request a withdrawal, you will provide payment information depending on your chosen method — whether that is your JazzCash mobile number, Easypaisa account details, bank account number, card details, or Raast ID. This payment data is handled with particular care.

• Payment information is transmitted over encrypted connections at all times.
• Card details are processed through our payment gateway partner and are not stored on tz777 game servers in full, readable form.
• JazzCash and Easypaisa transactions are processed through the respective mobile wallet networks. Your mobile number is used only to route the transaction and is not shared beyond what is technically required to complete the payment.
• We retain payment records — including transaction amounts, dates, and method used — for the period required to comply with our financial record-keeping obligations and to handle any payment disputes.
• Deposits and withdrawals must be made using payment methods registered in your own name. We verify this as part of our identity verification process.

5. Cookies & Tracking Technologies

TZ777 Game uses cookies and similar tracking technologies to keep the platform functioning properly, remember your preferences, and understand how players use the site. Here is what we use and why.

• Essential cookies: Required for the platform to work. These include session cookies that keep you logged in while you navigate between pages, and security cookies that help protect your account. You cannot opt out of these without affecting your ability to use the platform.
• Preference cookies: Remember your settings such as language preference and display choices, so you do not have to set them again each visit.
• Analytics cookies: Help us understand which parts of the platform are most used, where players encounter issues, and how we can improve the experience. Data collected is aggregated and does not identify you individually.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login behaviour or access from suspicious locations.

Most browsers allow you to control or delete cookies through their settings. However, disabling essential cookies will affect your ability to log in and use the platform normally. Preference and analytics cookies can be managed without affecting core functionality.

6. Data Sharing & Third Parties

TZ777 Game does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment processors: When you make a PKR deposit or withdrawal, transaction data is shared with the relevant payment network (such as JazzCash, Easypaisa, or your bank) to complete the transaction. This sharing is required to process your payment.
• Identity verification services: If your account requires enhanced identity verification, we may share relevant details with a third-party verification provider. This data is used solely for verification and is not retained by the provider beyond the verification process.
• Technology and hosting providers: The platform is hosted on servers provided by third-party infrastructure providers. These providers have access to server data as part of their service but are contractually required to maintain data confidentiality and security.
• Legal obligations: We may disclose personal data to relevant authorities if required to do so by applicable law, a court order, or in connection with the investigation of fraud or other illegal activity.

Any third party that handles your data on our behalf is required to process it only for the specified purpose, to maintain appropriate security standards, and not to use it for their own independent purposes.

7. Data Retention

We keep your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable legal or financial record-keeping obligations.

• Active account data is retained for the lifetime of your account plus a reasonable period after account closure to handle any outstanding disputes or legal requirements.
• Transaction records — including PKR deposits, withdrawals, and bet history — are retained for a minimum period as required by our financial record-keeping obligations.
• Identity verification documents are retained for the period required following account closure.
• Customer support communications are retained for a reasonable period to allow us to resolve recurring issues and review dispute history.
• Analytics data derived from your usage is retained in aggregated, anonymised form for platform improvement purposes after your account is closed.

When retention periods expire, your data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8. Security Measures

Keeping your data secure is a priority at tz777 game. We apply technical and organisational measures proportionate to the sensitivity of the data we hold.

• All data transmitted between your browser or app and our servers is protected using TLS encryption.
• Account passwords are stored using one-way cryptographic hashing — meaning even our own team cannot read your password.
• Payment credentials submitted for PKR transactions are handled by encrypted payment gateway systems and are not stored in plain text.
• Internal access to personal data is restricted to staff who need it to perform their specific job functions. Access is logged and reviewed.
• Our systems are monitored for unusual activity, including login attempts from unrecognised locations and access patterns inconsistent with normal use.

9. Your Rights Over Your Data

You have rights regarding the personal data that tz777 game holds about you. You can exercise any of these rights by contacting our support team with your request.

• Right to access: You can request a copy of the personal data we hold about you and information about how we use it.
• Right to correction: If any of your personal data is inaccurate or out of date, you have the right to ask us to correct it. You can update most account details directly within your account settings.
• Right to deletion: You can request that we delete your personal data. We will comply where we are not legally required to retain it. Note that deletion of your account data will result in permanent account closure.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or review is being resolved.
• Right to withdraw consent: Where we process your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting your account access.
• Right to data portability: You can request a copy of certain data you have provided to us in a structured, machine-readable format.

To exercise any of these rights, contact tz777 game support with your registered email address and a description of your request. We will respond within a reasonable time frame. We may need to verify your identity before processing your request.

10. Minors & Age Restriction

TZ777 Game is strictly an adult platform. No one under the age of 18 is permitted to register an account, make a deposit, place a bet, or access any paid gaming feature on the platform.

We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account belongs to a minor, we will close the account immediately, withhold any balance pending review, and delete the associated personal data in line with our retention policy.

11. Changes to This Privacy Policy

TZ777 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

Where changes are significant — such as a change in the types of data we collect or how we share it — we will notify you through your registered email address or via a notice displayed the next time you log in. Your continued use of the platform after an updated policy has been published means you accept the revised terms.

We encourage you to revisit this page periodically to stay informed about how we protect your data. The current version of the Privacy Policy is always the one that applies to your use of the platform.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team.

You can reach us through the Help section of your tz777 game account, where our support team is available to assist with privacy queries, data access requests, and account-related concerns. VIP players receive priority response times.

For concerns specifically related to responsible gaming — including self-exclusion requests, deposit limit changes, or session time controls — these can also be managed directly from within your account settings without needing to contact support.